Trust & security

A ticket you can rely on.

Buying a ticket online only works if both sides can trust it - the attendee that it will get them in, the organizer that nobody walks in on a screenshot. Here is exactly how Marble Tickets makes that true.

Every ticket is cryptographically signed

Signed, not just numbered

Each ticket carries an HMAC-SHA256 signature generated on our server with a secret that never leaves it. A QR code that wasn't issued by us fails verification instantly - you cannot make a valid ticket by editing a number.

One entry, once

The first scan marks the ticket used. Every scan after that shows the door staff when it was first used, so a forwarded screenshot gets turned away while the real holder still gets in.

Anyone can verify

Scan any Marble Tickets QR with a normal phone camera and it opens a public verification page showing whether that ticket is genuine and unused. Only door staff can actually check it in.

Works without signal

Tickets are cached on your phone once opened, so a full hall or a dead network doesn't stop you getting through the gate.

How your money is handled

  1. You pay the organizer

    By bank transfer, mobile money, cash or card. The amount you see is the amount you pay - our fee comes out of the organizer's side, never added on top of the advertised price.

  2. The organizer confirms

    Your tickets are issued the moment payment is confirmed, and sent to your WhatsApp or email. Until then your seats are held under your order code.

  3. Funds are released after the event

    Where Marble Tickets processes the payment, the organizer's balance is released once the event has taken place - so an event that never happens can be made right.

Ways to pay

Mobile money and bank transfers are live today, confirmed by the organizer. Card checkout through our payment gateway is arriving next - methods markedsoon are not yet available as an online checkout.

Mobile money

  • Orange Money
  • MyZaka
  • Smega

Cards

  • Visasoon
  • Mastercardsoon

Banks organizers use

  • FNB
  • Absa
  • Access Bank

For organizers

Your team, your limits

Give a volunteer the scanner and nothing else. Give your treasurer the money view and nothing else. Roles mean handing out a phone at the door never means handing out your sales figures.

Verified organizer badge

Once we have confirmed who you are, your events carry a verified badge. Attendees can see they are buying from a real, contactable organizer.

Your data stays yours

Attendee details belong to the organizer they bought from. We never sell them, and no organizer can see another organizer's customers - that is enforced in the database, not just the interface.

Transparent fees

A small fixed fee per ticket plus a percentage, shown on every order before you publish. Free events are free - we do not charge you to admit people at no cost.

Talk to a human

Something wrong with a ticket or a payment? Reach us and we will look at the actual order.

Marble Tickets · Gaborone, Botswana · marbletickets.com